TARGET Sales Management System

TARGET Sales Management System - Application Notes

System issues

For these functions, you will need to know the password associated with your SYSTEM username. If you don't know this, please contact HSI support to find out. In all cases, you will need to log on with the username SYSTEM (and your special password) before giving any of the commands shown below. Unless the instructions say otherwise, you should use the BYE command to log off when you are done.

Changing date/time

To correct the data or time on your system, log on as SYSTEM, then give the appropriate command as shown below.


   SET DATE mm/dd/yy

   SET TIME hh:mm

Note that time is given with a 24-hour clock, so 3PM is 15:00.

Booting problems

If your system is experiencing "lock-up" problems or refuses to boot up properly, we suggest running a disk fixup on it. To do this, follow these steps:

Reboot your system
When the message "escape to enter maintenance mode" comes up on the screen, hit the ESC key
When you get the logon prompt, log on as SYSTEM
Type the command DISK S (FIX)
Lots of messages and numbers will fly by
If the result is just a system prompt, reboot and use normally
If you see messages involving "overlap", call HSI right away

Making emergency diskettes

If you system is really in serious trouble, we may instruct you to boot from your emergency boot diskettes; if you don't have a set of these, you may make them (while your system is still healthy) as follows:

Log on as SYSTEM
Have two diskettes ready
Give command MAKEBOOT F
Put in first diskette
Select the Format choice from menu
Put in second diskette when prompted
Label diskettes as Emergency boot 1 & 2
Log off when you are done

If you wish to test the diskettes, here's how:

Make sure everybody is logged off
Put first diskette in drive
Reboot
Mount second diskette when prompted
At log on prompt, log on as SYSTEM
Give command DISK F
If you see description of your hard disk, you are all set
Remove diskette and reboot

Formatting tapes

Backup tapes must be formatted prior to first use. Once a tape has been formatted, it should not need it again. Here's how to format a new tape:

Log on as SYSTEM
Give command A TAPE TAPE1
Put tape in drive and WAIT until it stops moving
Give command TAPE TAPE (INIT name) where the "name" is replaced by a tape name up to 8 characters long
You may repeat the above two steps for additional tapes
Log off when you are done

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