CDMS Back Office
The "back office part of the TARGET system implements sales support functions. These are typically
used by support and adminisrative personnel rather than salespeople. The backoffice has over 100
functions available, so we describe only a sample below.
Sales Report
- Sales Manager - reports on all sales activity for a given range of dates; this can be sorted
and selected by salesperson or prospect
- Outstanding Quotes - this lists all quotes needing follow-up and is used to drive the follow-up
effort
- Pending Sales - shows all quotes resolved as sales but not as final sales
- Forgotten Prospects - lists prospects with whom regular contact has been lost; it is easier to
"recover" a forgotten contact than to develop a new one.
Joint Ventures
- Inventory by JV - lists all inventory held with each joint venture partner
- Sales by JV - shows all sales during a given period for each joint venture partner
Machine Reports
- Machine History - shows all actions taken on a given piece of equipment, including
purchase, quoting and sales/scrap
- Inventory Valuation
- shows all inventory (or selected inventory by location or
type) along with price, stated cost, actual calculated cost, and the percentage of each
figure attributed to this company (accounts for JV)
- Equipment Listings - there are several versions of these, both public and private,
showing equipment available for sales, wanteds, inventory and consigments
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Prospect Lists
- The prospect list generator is one of the most powerful features of the TARGET system. It
provides for selecting prospects based on types of equipment used, quote history, partial
company/contact information,geography, and arbitrary selection codes assigned by the user.
Once a list has been selected, it may be used for bulk faxing, printing labels, or assigning
further codes.
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Advertising
- The advertising sub-system tracks advertising in publications, brochures, and on the
Used Equipment Network. Equipment is automatically removed
from advertising when sold or scrapped.
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UEN Interface
- TARGET features an automatic interface to the Used Equipment
Network, the world's largest on-line database of used equipment and equipment dealers.
Since TARGET, UEN and UED use the same category structure (and many of the same programs),
listing style in consistent in all areas. Equipment available for sale can be kept up to date
on UEN with a single menu choice.
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Bulk Faxing
- While not a separate menu choice, bulk faxing is available throughout the system. TARGET can
manage up to 10 fax modems, each with a different schedule. This means that extra incoming
phone lines can be used at night to supplement faxing capability without the cost of additional
lines. delivery confirmation is optionally made to the prospect tracking system and automatic
and on-demand reporting handles failures. Dialing rules (such as needing "1" on calls
within the area code) are handled completely.
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Area Code Updates
- All TARGET users on the annual support program receive area code updates as they are released
by the telephone companies. The system automatically corrects all the numbers that change.
Have any questions? E-mail us at info@hsix.com
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